I came for nail extensions and received honestly the worst treatment and service I have ever had when getting my nails done. I regularly get nail extensions and had to switch salons due to moving to Brighton for university. The nail tech (Mirham) was rude and blunt - she applied one of the nails badly and it was really painful and after I told her, her whole tone changed with me and I felt uncomfortable and just wanted to get out of there. I was also charged £10 extra than arranged which she did not tell me about. When I got home I noticed a lot of bleeding around my cuticles and considerable pain in my nails. I contacted the salon to ask for a refund and I was met with a very rude and confrontational response - because it was no longer bleeding they did not believe me. customer service is absolutely atrocious. I’d read good reviews about this place which made me try it but I would advise anyone to avoid this place 100%.
Treatment by Mirham❤️•Hard Gel Extensions & Overlays
Laura was so lovely being the first time I had ever had my nails done, she answered any queries I may have had which was super re-assuring. The only worry was that my nails were cut a little too short and actually started to put pressure on my real nails when the extension was on top. I sadly to go back 2 days later after a lot of pain and bleeding to get them removed. I was in so much pain but once again the staff were very accommodating and helpful. Just such a same as the nails were pretty xo
Treatment by Jone❤️•Hard Gel Extensions & Overlays