Hour appointment took two hours and still felt rushed by the end and considering I’d asked for and made very clear what I wanted (rubber base, builder in a bottle and then my colour which is what I have at my usual salon however I have moved away) however it isn’t a thick or sturdy feeling as I’d have hoped. Lady also cut my finger while filing. The treatment was no reflection on the staff who were lovely and very friendly, just wasn’t quite what I expected when I usually pay less for what feels like a better quality outcome.