Crystalise Salon Reviews
88 Fortune Green Road, West Hampstead, London, NW6 1DS
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1770 reviews
I didn't want to say anything , especially after month and a half , but I'm so disappointed with what you did with my hair.I asked for ombre ,I showed you picture ,but instead I got some lighter highlights on the bottom of my hair and ugly dark roots on the top.The roots were painted , but you put the paint just on the roots , while you should place the dark paint on longer part of the hair for the real ombre effect.I spent there almost 5h as you were very busy.You convince me to buy some treatment that apparently fix the hair ,but my hair are very damege competing to before.Blond colour after just few days went yellow.I was trying to convince myself that it's not that bad , but it's so far away from what I asked for ,it makes me depressed.I have a yellow , damege hair with ugly dark roots.I paid over £100 for that ,but it was not worth it .
Styled by Style director
I was really pleased with the facial and the beautician was very nice and professional.
I have been several times in this salon and as always staff is very friendly and professional.
The only problem I had was with the Treatwell online system, for an error in their system I payed a ridicolous 5 quid for the baylage and I clearly had to pay the full amount (with no Treatwell discount ) once there. It is clearly not salon's fault and they have been really nice contacting me as soon as they realised about the mistake!
Styled by Senior Stylist
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