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Venue rating

4.7

385 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Crystalise Salon
Crystalise Salon
88 Fortune Green Road,
West Hampstead, NW61DS
United Kingdom

Hair Salon

Crystalise Salon
88 Fortune Green Road,
West Hampstead, NW61DS
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat 9:00 am - 7:00 pm
Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Crystalise Salon   Off-peak
This venue offers discounts on off-peak appointments.

We are a Boutique Hair and Beauty Salon tucked away in Fortune Green West Hampstead away from the Hustle and Bustle.

We have a Salon Team of 3 Stylists.A Colour and Style Direector, Kerastase Ambassador and Wella Colour Educator. We also have a Great Lengths Hair Extension Specialist.

Our Beauty Team has Our Resident Body Therapist Dr Andra Who is a fuly Qualified Physio Therapist, We have a Resident and a Senior Beauty Therapist offering Semi Permanet Make up, Threading and Hot Wax, our Beauty Therapists are 100% ENVIRON and Dermalogica Trained.

We all specialise in Offering our best to our Clients in all services and All of our Consutations are Complimentary.

Check out our Website and Facebook Page and come in and Meet our Salon Team!

We are Happy to be At your Service!

Crystalise Salon Xx

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Products used at this venue:
Keune,

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.7

Venue rating

Based on 385 reviews

5 stars 291
4 stars 72
3 stars 16
2 stars 4
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Exfoliation Treatments (1)
  • Body Treatments (3)
  • Body Wraps (3)
  • Cellulite Treatments (1)
  • Heat Treatments (1)
  • Lipodissolve (1)
  • SmartLipo (1)
  • Weight Loss Treatments (1)
  • Counselling & Holistic
  • Healing (4)
  • Face
  • Eyelash Extensions (7)
  • Eyelash Perming (1)
  • Face Lift - Nonsurgical (5)
  • Facials (14)
  • Hair
  • Balayage (2)
  • Blow Dry (24)
  • Brazilian Blow Dry Keratin Treatment (11)
  • Hair Colouring and Highlights Treatments (79)
  • Hair Conditioning and Scalp Treatments (13)
  • Hair Extensions (4)
  • Haircuts and Hairdressing (102)
  • Ladies' Haircuts (12)
  • Hair removal
  • Brazilian Waxing (12)
  • Hollywood Waxing (17)
  • Threading (11)
  • Waxing (19)
  • Massage
  • Aromatherapy Massage (5)
  • Deep Tissue Massage (30)
  • Foot Massage (1)
  • Indian Head Massage (12)
  • Pre and Post Natal Massage (1)
  • Swedish Massage (5)
  • Therapeutic Massage (3)
  • Nails
  • Gel Nails (3)
  • Manicure (26)
  • Pedicure (22)
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Have you been here? Write a review
Verified review Visited February 2016
Posted 17 hours ago
I had a Half Head Highlights and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 5 days ago
I'm so happy I want to cry! :) Long story short, I found myself irritated/allergic to even the most gentle of hard waxes so I tried Lycon wax. as a last attempt before having to go with lazer hair removal. Gilda was fantastic, the process was not overly painful for a Brazilian, and there was absolutely NO pain, irritation or swelling a couple hours later. It's the next day and I'm soft, smooth with not a single hint of irritation, which for me is huge. I've already booked my next appointment. The price is steep but so so worth it, trust me!

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Verified review Visited January 2016
Posted 5 days ago
Not a single complaint. I got there late, and they still worked on me as fast as they could. Everyone was very welcoming! They offered to take my jacket, sat me down, got me a drink and Leila consulted with me about my hair even though she had another client to work on.
They got someone to brush out my hair (with skip-day hair, and having just got out the shower, my hair is a tangly mess. Leila saw this during the consultation haha) and did a fabulous job brushing through it making sure she wasn't hurting me. (Because my hair was super long, they did a quick cut befote wash)
I was later helped by someone else to wash my hair and my god was it the best wash/ massage I've ever received!

Finally I got to cutting my hair, loved everything Leila did. Well worth the experience, and I will definitely be back there! I'm actually going there to colour my hair :)

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Verified review Visited February 2016
Posted 5 days ago
The customer service was outstanding! My stylist and assistant were wonderful. I got exactly want I wanted and asked for (dark colour and trim for long hair). She showed me how to help keep the frizz out of my super curly hair and I wasn't pressured into buying any products. She told me I could use up what I had at home. Definitely going back!

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Verified review Visited January 2016
Posted 5 days ago
Gentle service with great results!
I walked in here based on treatwell rating and what a right choice that was! I needed highlights only this time. My male hairstylist listened intently to my needs and wants. I've got the thinnest and most natural highlights I have ever had! My only concern was that it took 3 hours to finish, but the result was so worth the wait. Plus they fed me cookies and jasmine tea. Thank you so much guys!!!

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Verified review Visited January 2016
Posted 5 days ago
Great salon.. Have been going there for past couple of years.. Ermera always does an amazing job with my hilights and gives a perfect cut.. Love the simple clean look of the salon.. They always treat you like a VIP there.. Everyone is so nice there and always encourage you to try out different stylists and not feel pressured to stay with just one and I never feel rushed there like I have at a lot of other salons.. I totally recommend this place!!

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Verified review Visited February 2016
Posted 5 days ago
Honestly, the staff at Crystalise really hits it on the nail in terms of customer service and price. You are offered a complimentary beverage and you get a relaxing head massage when they wash your hair. My friend said they gave her an umbrella when she left one day after her cut because it was raining out. Apparently, that's what they do.

the stylist that cuts my hair is the best - friendly and really good at what he does. I also love how this whole treatment is really reasonably priced.

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Verified review Visited February 2016
Posted 5 days ago
I really like this salon. I've gotten colour and a cut on multiple occasions. The staff is professional and friendly. Even better, I really feel like I get the royal treatment here and that they treat their clients very well. I highly recommend this salon.

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Verified review Visited February 2016
Posted 5 days ago
Reception is super polite. I went in to get my hair colour fixed after a terrible dye job left me looking like a Zebra. They offered me a consult with a colour correction specialist who kindly walked me though how she would fix the situation. Leyla is the most amazing colourist ever. She's friendly, a pro, answered all my questions -- plus she gives the best blow dry EVER.

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Verified review Visited January 2016
Posted 5 days ago
Great service. Massage included and people are really nice! My hair is long and heavy. The hair stylist nearly spend 2 hours on my hair. I really appreciate! Great style!

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Verified review Visited January 2016
Posted 5 days ago
Can't fault the salon or the staff's friendly and attentive attitude. I was a bit disapointed that the hairdresser I had swapped with somebody else half way through styling,l my hair, although it didn't bother me that much. The haircut was ok, I was happy in the salon but quickly realised that the cut didn't really suit my hair when it came to styling it at home. It would've been better if the hairdresser asked more questions about the nature of my hair and how I like to style it myself at home.

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Verified review Visited January 2016
Posted 1 week ago
Very professional. Lovely therapist great treatment

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Verified review Visited January 2016
Posted 1 week ago
I had a really good experience at the salon. As a student, I don't have a big budget for hairdressing and Almira was really skilled and gave very good advice on what I wanted to do and get the best for my money. The head massage when I was having my hair washed was heavenly and I received a complimentary blow dry. It was a very positive experience and I'll be back soon!

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Verified review Visited January 2016
Posted 1 week ago
I've been to all the salons in the Hampstead area and this one is by far the best! I never have to tell them what I want because they all know what they're doing and I trust everyone there. Crystalise is super clean, the staff is super nice, the stylists are honest. I get stopped almost everyday asking about my color. I've gotten many people hooked to this salon -- Also a great place if you're looking to add extensions.

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Verified review Visited January 2016
Posted 1 week ago
Very good salon, polite, smiling and they offered me champagne!
Ill go back for sure.
The only thing is she did exactly what i asked her to do which is amazing, but i need a stylist to share opinions if it makes sense.
Other wise great service :)

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Verified review Visited January 2016
Posted 1 week ago
I had a WASH CUT BLOW DRY and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 1 week ago
I had a Active Vitamin Face Lift Environ Facial and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 1 week ago
This is customer service at its best. The hair wash was particularly good and relaxing. Fab hair cut and blow dry. I will definitely be returning!

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Verified review Visited January 2016
Posted 1 week ago
The staff at Crystalise are so lovely and welcoming, and really spoil you during your time there. I am always happy to return as they greet me like a friend rather than just a customer! I can also highly recommend the standard of the haircut and blowdry, which was top notch and exceptional value too. I look forward to my next visit already !

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Verified review Visited January 2016
Posted 1 week ago
Lovely little place with lots to offer! I was early and was let in to sit and have a coffee as it was raining outside. Staff were very friendly and welcoming. I felt like I had personalised advice and treatment and very happy with the price I paid. I plan to be back for my next colour appointments.

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