Crystalise Salon Reviews

88 Fortune Green Road, West Hampstead, London, NW6 1DS

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Reviews are written by customers after their visit.

4.8
1769 reviews

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Written by our customers, so you know what to expect at each and every venue.
I normally love this place but had a different stylist this time and I don't feel like she put the care and attention into my hair like my preferred stylist. She didn't even ask how I wanted it blow dried, she just did a weird flicky do..
Fergi was a very professional and attentive hairdresser. My hair is thick and hairdressers sometimes complain about this but she was very upbeat and declared - ‘well we are here all day so we will do whatever you need done’. I loved my highlights and I am quite a difficult taskmaster when it comes to highlights. It normally takes a lot longer than it did - I was out of there within approx 2 hrs 15 minutes for a half head (thick hair) cut and dry. In the past it has taken nearly 4 hours for a job not half as good. Yes there was the all too common extra of toner and she did suggest an extra treatment a few times but she wasn’t pushy about this. All in all I was very happy with the experience and will be returning no doubt.
Wonderful as always
Brilliant place. Polly the therapist was really good. She is very skilled and customer focused .
Fantastic salon and team. Always go the extra mile to ensure you are comfortable and leave the salon happy. I had half a head of highlights, with some toner and a cut and blow dry. I am super happy with my hair and travel over 45 minutes to this salon because I know I’m going to get the best results. Would highly recommend! 💇🏼‍♀️