Really nice staff, hair cut was a little disappointing as quite a lot was taken off the layers which I'm not a huge fan of but hopefully they will grow out before too long. Everything else was good.
I wasn't sat down with dry hair before my wash to talk about what I wanted and the whole thing felt really rushed and amateurish. Luckily all I wanted was an inch or two off, which was straightforward but I wouldn't go there again or for anything more complex.