I was very pleased with my balayage, which was done by Morgane. I had wanted to have slightly more obvious highlights but Morgane advised me to go for something a little more subtle initially, with a view to adding more in the future if I wanted to. Overall, I was happy with the result. Morgane and her colleagues in the salon were friendly and chatty, and made the visit enjoyable. I was also pleased with Morgane's blow dry, which looked great. The only thing I would change is that I don't think any conditioner was used when my hair was washed. So, whilst the blow dry looked great afterwards, the following morning it was so fly-away and full of static that I had to wash it again, which is a shame. However, this was a very small issue and not one which would stop me from returning to the salon.