I would describe the experience as joyless. The therapist did not engage in any conversation, seemed in a hurry to be finished, has completed the manicure with a poor finish and has left me with polish on my toes (on the skin). I almost feel I could have done better painting them myself.
It was my third time at Champneys for a gel manicure with my mum. We always love coming here, the staff & spa are top notch & always leave relaxed & happy.