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Venue rating

4.2

27 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Champneys Day Spa Guildford
Champneys Day Spa Guildford
194 High Street,
Guildford, Surrey, GU1 3HZ
United Kingdom

Day Spa

Champneys Day Spa Guildford
194 High Street,
Guildford, Surrey, GU1 3HZ
United Kingdom

Opening hours

Mon - Tue 9:00 am - 6:00 pm
Wed - Thur 9:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm
Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Champneys Day Spa Guildford part of Champneys   Off-peak
This venue offers discounts on off-peak appointments.

In the historic market town of Guildford, our Day Spa has a wide range of luxury treatments and pampering therapies, along with everyday beauty needs such as manicures, pedicures and St Tropez tanning treatments

And you can take that spa sensation away with you, courtesy of our Champneys Spa Collection, a range of pampering products and gifts

Our day spa therapists are trained to world-class standards and are on hand to give a personalised approach, helping you discover the most indulgent spa therapies along with solutions to address everyday skin care concerns. Whether you have a moment in your lunch hour, some time to de-stress or perhaps an afternoon to completely unwind and relax, our Day Spa provides the perfect environment where you can immerse yourself in relaxing surrounds and indulge in a little spa therapy.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 27 reviews

5 stars 10
4 stars 13
3 stars 2
2 stars 2
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Wraps (1)
  • Face
  • Eyebrow Threading (1)
  • Facials (2)
  • Facials - CACI (3)
  • Hair removal
  • Hollywood Waxing (2)
  • Threading (1)
  • Waxing (4)
  • Massage
  • Indian Head Massage (1)
  • Pre and Post Natal Massage (3)
  • Therapeutic Massage (5)
  • Nails
  • Manicure (3)
  • Pedicure (3)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited April 2016
Posted 14 hours ago
I had a Waxing with Therapist and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 20 hours ago
Brilliant staff. Moved my appointment after treatwell didn't inform them I was coming. Great massage would go back again!

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Verified review Visited April 2016
Posted 2 weeks ago
I have been to the salon quite a few times now and I am often happy with the service

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Verified review Visited April 2016
Posted 2 weeks ago
The facial was very quick and out of a packet

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Verified review Visited April 2016
Posted 2 weeks ago
Very clean, professional, friendly environment

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Verified review Visited March 2016
Posted 1 month ago
Great atmosphere, very competent and friendly staff.

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Verified review Visited February 2016
Posted 2 months ago
Chamneys Day Spa is a lovely venue, and I was initially warmly welcomed, however I had a horrible massage experience! It started with small things; my massage therapist showed me into a beautifully prepared room and then switched really bright lights on which ruined the atmosphere for me. She insisted that I tied my hair back, and as I didn't have a hair tie she pulled one from her own hair and asked me to wear it; demanding I return it to her immediately as the massage finished later. She was friendly, but very very chatty and openly complained about the standards of grooming the Spa expects from it's staff. The room was chilly and noisy as it overlooked the main street - obviously I expected it might be given it's location, but had hoped treatment rooms for relaxation might be set at the quieter end of the building. For me, a massage is a real treat and a time of deep relaxation, and none of this set the right tone for me to enjoy the experience.
I'm sure the massage I received might be someone's cup of tea, but I found it to be painful, rough and stress inducing! The pressure was far too firm - to the point of causing me bruises around my arms! When the therapist asked how I was finding the pressure, I asked for her to be lighter; instead she became firmer and rougher, leading me to yelp in pain at one point. I should have asked her to stop, but I optimistically hoped that at some point it would improve and become relaxing and enjoyable. Unfortunately it didn't! I will be sure to more clearly explain my expectations in the future.
On leaving, my therapist suggested that I might be stiff and achey for the next few days and that that was a good sign. Unfortunately, that is how I had arrived, and what I had been hoping to alleviate! The manager asked how my experience had been and was surprised when I said I hadn't enjoyed it. I was reassured and convinced that my experience is not the normal experience of clients, but I didn't want to take up her offer of booking with another therapist.
I would return for different treatment, but probably not another massage.

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Verified review Visited February 2016
Posted 2 months ago
Staff were so nice and made me feel at ease. Very professional, and finished a lot earlier than I expected. Definitely going back!

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Verified review Visited February 2016
Posted 2 months ago
I had a Eyebrow Threading and have awarded it 3 stars.

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Verified review Visited February 2016
Posted 2 months ago
Lovely bump treatment including a back, leg and upper body massage. I felt very relaxed afterwards and the friendly staff added to the experience. Could be improved by making more of the footsoak (tepid and no massage) but good overall

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Verified review Visited February 2016
Posted 2 months ago
This was pure heaven! Cannot recommend this place highly enough. Head in the Clouds massage was excellent value and super relaxing!

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Verified review Visited January 2016
Posted 3 months ago
Yes

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Verified review Visited January 2016
Posted 3 months ago
I had a Champneys Relaxing Facial and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 4 months ago
I had a Champneys Express Manicure and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 4 months ago
The massage was great - very professional and relaxing. However the waxing appointment was a disappointment; very rushed and not thorough at all, pretty unsatisfactory. This is the third waxing appointment I have had at Champneys and will not return for waxing again.

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Verified review Visited December 2015
Posted 4 months ago
Fantastic pedicure, staff really friendly and toes look amazing!

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Verified review Visited December 2015
Posted 4 months ago
I had a Champneys Back, Neck and Shoulder Massage, Champneys Spa Heaven Cocoon and have awarded it 4 stars.

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Posted 4 months ago
I go to Abby regularly for threading, I'm really picky so I always stay with the same person and she's done a great job of making sure my eyebrows have a good shape and thickness. Sometimes you get those overzealous people who thread and tweeze and trim until you have nothing left, but Abby is EXTRA meticulous and really makes sure I leave looking perfect.

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Verified review Visited December 2015
Posted 4 months ago
Very polite and friendly - quick and efficient- great job.... I felt relaxed and in good hands... Would recommend

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Verified review Visited November 2015
Posted 5 months ago
Despite being kept waiting and my first treatment starting 30 minutes late the treatments were very good and the therapists excellent

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