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Venue rating

4.3

138 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Champneys Day Spa Guildford
Champneys Day Spa Guildford
194 High Street,
Guildford, Surrey, GU1 3HZ
United Kingdom

Day Spa

Champneys Day Spa Guildford
194 High Street,
Guildford, Surrey, GU1 3HZ
United Kingdom

Opening hours

Mon - Tue 9:00 am - 6:00 pm
Wed - Thur 9:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm
Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Champneys Day Spa Guildford part of Champneys   Off-peak
This venue offers discounts on off-peak appointments.

In the historic market town of Guildford, our Day Spa has a wide range of luxury treatments and pampering therapies, along with everyday beauty needs such as manicures, pedicures and St Tropez tanning treatments

And you can take that spa sensation away with you, courtesy of our Champneys Spa Collection, a range of pampering products and gifts

Our day spa therapists are trained to world-class standards and are on hand to give a personalised approach, helping you discover the most indulgent spa therapies along with solutions to address everyday skin care concerns. Whether you have a moment in your lunch hour, some time to de-stress or perhaps an afternoon to completely unwind and relax, our Day Spa provides the perfect environment where you can immerse yourself in relaxing surrounds and indulge in a little spa therapy.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 138 reviews

5 stars 64
4 stars 51
3 stars 17
2 stars 5
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Wraps (1)
  • Spray Tanning and Sunless Tanning (3)
  • Face
  • Eyebrow and Eyelash Tinting (4)
  • Eyebrow Threading (6)
  • Eyebrow Waxing (2)
  • Eyelash Extensions (1)
  • Facials (4)
  • Facials - 24 Carat Gold (1)
  • Facials - CACI (3)
  • Hair removal
  • Bikini Waxing (7)
  • Brazilian Waxing (24)
  • Hollywood Waxing (23)
  • Leg Waxing (4)
  • Threading (3)
  • Waxing (30)
  • Massage
  • Aromatherapy Massage (6)
  • Deep Tissue Massage (5)
  • Foot Massage (1)
  • Hot Stone Massage (2)
  • Indian Head Massage (2)
  • Pregnancy Massage (4)
  • Reflexology (5)
  • Therapeutic Massage (11)
  • Nails
  • Callus Peel (2)
  • Gel Nails (7)
  • Manicure (9)
  • Pedicure (14)
  • Two Week Manicure (1)
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Verified review Visited December 2016
Posted 1 day ago
I've been coming a few times now and it really depends on who you have to how good it is.
This time I was left with quite a lot of stray hairs and wax :(

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Comments

20 hours ago
Dear Anonymous client
Please can you email directly on
guildford@champneys.com to look in to your experience with your therapist. Feedback is appreciated. I would also like to rectify for you. Unfortunately when posted anonymous we can not trace the booking.
Many thanks
Kind regards

Charmaine

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Verified review Visited January 2017
Posted 3 days ago
Excellent spa and salon. Waxer was very thorough and knowledgeable.

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Verified review Visited January 2017
Posted 4 days ago
Done quickly and one of the least painful waxes I've ever had.

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Verified review Visited January 2017
Posted 4 days ago
Good

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Verified review Visited January 2017
Posted 5 days ago
Staff was rude.

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Comments

5 days ago
Dear Client, please email me so I can look in to your experience
guildford@champneys.com
This is not what we expect from our staff at Guildford I would really appreciate your feedback.
Kind regards Charmaine

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Verified review Visited January 2017
Posted 1 week ago
When I first arrived I was told that I couldn't be seen and that I had been contacted as there wasn't enough space and I'm guessing that was because I broke through Treatwell. But, the receptionist asked someone and they said they could fit me in and did both my treatments in 15 minutes both of which I am very happy about and the practitioner (think this is right word) was lovely and very knowledgable giving me very good tips.

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Verified review Visited January 2017
Posted 1 week ago
Massage was good but by the time we'd got upstairs, got ready, chosen an oil and the therapist finished the massage a few minutes early the massage itself was probably no more than 45 minutes. Poor value for money and not good enough to justify the premium over other venues

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Verified review Visited January 2017
Posted 1 week ago
I had a Geleration Gel Nail Shape and Polish:doesnt include soak off and have awarded it 5 stars.

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Verified review Visited January 2017
Posted 1 week ago
Lovely staff and nice spa. The prices are high for what you get but the girls are very skilled and friendly and for that I will come back.

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Verified review Visited December 2016
Posted 1 week ago
I came here as my normal place was booked up, very nice atmosphere & aesthetics, also the lady that did my wax was very nice and welcoming, only criticism is that a few hairs were missed, but otherwise great, will definitely make this my new waxing place

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Verified review Visited December 2016
Posted 2 weeks ago
I am very impressed with Champneys. Following a not so good experience of waxing in October, the manager immediately followed up and took on board my feedback. I have since been back twice and my feedback was taken on board and I have had one of the best waxing experiences here in twenty years of waxing globally. This experience has left me in no doubt of using Champneys in future as they immediately act upon feedback. For a tip - I highly recommend Sally for waxing, one of the best therapists I have had.

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Verified review Visited December 2016
Posted 2 weeks ago
Good value but had a bit of a wait
Staff seemed rather confused with my booking

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Verified review Visited December 2016
Posted 2 weeks ago
The treatments rooms are at the back of a shop front, bit something I'm used to but my therapist was good and the treatment room away from the shop.

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Verified review Visited December 2016
Posted 3 weeks ago
I had a Champneys File and Paint and have awarded it 5 stars.

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Verified review Visited December 2016
Posted 3 weeks ago
Booked the appointment and paid with the app but got an email soon after booking from the spa to say that they didn't have that slot available. We arranged another slot. When I did get to the spa, they couldn't find me on the system. However, I then got to have my treatment (gel nails) which in itself was great - very neat and is lasting well. There could have been a better selection of colours but that's not the end of the earth!

My main concern was how unwelcome the staff made me feel. I felt like I was in the way and not a valued customer which means I'll not be visiting again. Sandra Dawn Beauty Clinic in Guildford has exceptional service and I'll be going there from now on.

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Comments

3 weeks ago
Dear client thank you for your feedback regarding your treatment. This is very unusual to feel unwelcome in the spa as you can see from the feedback we do receive. I'm sorry you were unable to find a colour, we currently stock over 50 of the Jessica colour range however having feedback always helps with further buying..

Please can you contact me immediately with your name and date of treatment so I can look in to what happened.Kindest regards Charmaine. guildford@champneys.com

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Verified review Visited November 2016
Posted 4 weeks ago
The staff are definitely getting better here although it really depends on who you have!

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Verified review Visited December 2016
Posted 4 weeks ago
Very clean and very friendly place felt at ease

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Verified review Visited December 2016
Posted 4 weeks ago
Lovely spa but felt a little impersonal. Not very chatty but that is ok. Love the colour!

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Verified review Visited December 2016
Posted 1 month ago
I had a St Tropez Classic Spray Tan and have awarded it 5 stars.

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Verified review Visited December 2016
Posted 1 month ago
Brazilian and leg wax - would recommend

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