This experience was worse than poor. The appointment was double booked, which means manicure / pedicure took 2.5 hours instead of 75 minutes. Unfortunately the quality of both treatments was extremely poor, too. I had my manicure re-done two days later elsewhere, and re-did the filing and nail polish of my pedicure myself. Extremely, extremely disappointed in having wasted this much time and money. Poor.
If I could give this 0 stars I would. Staff were polite but didn't know what they were doing. After asking for a new set of acrylics I was given 'gel infils' which apparently consisted of layering gel over acrylic nails. The infils were painful, as the staff member regularly filed my cuticles and nail bed rather than the acrylic and took over 2 hours to complete. My extensions lasted a day before snapping and falling off!! They are bumpy, uneven and totally not what I asked for.
Save your money! Very unhappy customer!!