Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
3178 reviews
The actual experience was ok but the receptionist was rude so ruined the whole experience.
She showed all new visitors around the spa but obviously thought I didn't deserve that treatment.
They made a mistake with my booking and it felt like it was me at fault.
The female receptionists whole attitude was off and wrong towards me and on the premise I would never return or recommend!
Swedish Massage
This was a Christmas gift, via Red letter. The spa lets the hotel down. Whilst the pool is lovely the spa area is bleak and has a high background venilation noise. The only area with lockers was by the pool, but the door to the changing rooms had been taken off for maintenance. You were not offered bathrobes and left to walk through the hotel with a towel. Massage was great, but nails were not dried after manicure and not matter how careful I was, by the time I had left the hotel, most were ruined. Afternoon tea was ok, but nothing special. Sandwich fillings were basic and both white and brown bread was used to make one sandwich. No choice given for tea. Nice day out, but glad we hadn't paid for it, probably wouldn't go again.
ManicureShow all…
Absolutely amazing massage. Alice was very thorough and asked if I wanted her to concentrate on any areas. Loved the hotel and would definitely come back for a girls night in package. Thank you!
Swedish Massage
The spa facilities were really good, lots of variety but some parts need updating/ repairing and the steam room could do with being a little hotter. The food that was included in our spa package as a whole there was really lovely.
Swedish Massage
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