Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
2994 reviews
Had a lovely day all in all.Did find a pair of someones dirty pants down the side of a chair and asked numerous times for them to be removed.We had to ask reception in the end and they were finally removed.Not very pleasant as me and my friend were eating at the time. But the day was lovely and staff were helpful and nice
Swedish Massage
I bought this spa day with afternoon tea as a present for a friend. Our whole day was fantastic from the very genuine greeting from the guy on reception who showed us around the facilities, to the pool, sauna, jacuzzi the treatments we both had were fantastic and to top a fabulous day off the afternoon tea was amazing.
Swedish MassageShow all…
Very nice enjoyable day. Wish were told we didn't need to pay for parking tho when I booked.
Deep Tissue MassageShow all…
Besides the treatments which we really enjoyed the spa itself was a real disappointment and we left after a couple of hours. The pool was small and cold, with only 5 benches for many more people. The ladies changing rooms were not a room at all but a corridor with one small locker to share and no space to even walk past another person without knocking in to the lockers - such a small space. The whole place was old, tired and needed updating. With regards to the cream tea we had included, we decided to upgrade to lunch and paid £12.50 each. When we went for lunch the bar staff lady said we could only have a light bite or sandwich and a dessert, the total cost of a sandwich/lightbite and dessert was less than £12.50 ! so we would have been better off having a cream tea AND a sandwich for less money. My friend couldn't eat the chocolate desserts (that's all there was, 3 chocolate options) and upon asking if there was something else she could have we were told 'probably not' and it was left there, no option and no dessert. The spa staff refunded us one of the fees which was a nice gesture. We left feeling really fed up and like we had wasted the day. Never returning.
Head MassageShow all…
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