Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3327 reviews

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Written by our customers, so you know what to expect at each and every venue.
Was the best massage I’ve everything had, she made me feel welcome and comfortable, very clear and understood, The room had nice lighting and atmosphere, Music could of been a little louder
This was supposed to be a luxury Spa day but reception could have been much improved. Felt like they did not know what was going on. We had to ask for robes and slippers. Our lunch had not been booked so we had to wait. Compared to other spa days I have been to we did not feel looked after. The treatment could not be improved. At lunch there was another guest in the restaurant who was no eating but attended a video meeting which was very intrusive.
Absolutely fantastic, return trip to the spa. I honestly cannot fault the spa or the treatments. The service was top notch and both of my treatments (full body deep tissue massage and the age-defying pro collagen facial) carried out by Lisa were amazing. Lisa is very attentive, highly skilled and a true professional, who is also personable, putting you at ease. I would highly recommend a visit and I am very much looking forward to returning again.
Facial
The spa rooms needed an update. Changing areas needed a clean. No smell in aromatherapy room. As day guests we weren’t given much instructions or offered robes to use. Sandwiches we bought at lunchtime pretty bland. Overall everything needs an overhaul. Massages were good.