This is the third time in five years we have been to this hotel and Spa and has changed hands three times.
We love this hotel and would still return however apart from a face lift here and there and a lick of paint not much has changed this is not necessarily a bad thing but it dose look a little tired and in need of a complete overhaul especially the spa.
Their competition have done and the quality shows.
We visited three separate hotels in three days and and unfortunately west cliff came 3rd.
The staff were pleasant ad showed us where everything was. the spa facilities were good. We tried the sauna and steam room, it did not feel over crowded. The only thing that let it down was the size of the ladies changing rooms, plenty of lockers but only one shower and one toilet and not much space if more than 4 people trying to change..
The place itself seemed good. The changing rooms need enlarging and updating. We couldn’t get a locker for our things downstairs and so had to lug it them around with us until we went up to the top pool where we found two lockers. Changing rooms very tiny.
Therapists seemed very friendly & Jodie who did our treatments couldn’t have been lovelier.
Food was reasonably priced.
Would be nice to have a relaxation room downstairs that is light enough to read in.Complimentary robes would be nice.