Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3325 reviews

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Written by our customers, so you know what to expect at each and every venue.
Lisa is a lovely lady. The main reason for the slightly low score is because it was impossible to get our treatments booked so ended out having them before driving home after our 3 day break so not ideal.
Had a really great time we enjoyed our treatments and the therapists were very nice as well as the reception staff both on main reception and health club reception. Loved the swimming pool and the outdoor area but found the indoor spa area very dark and it put us off spending any time in there.
The massage and the therapist were great which is the only reason I’ve given it an ok and not a terrible. Unfortunately the spa facilities just let the place down, tiny cold pool, so many people in there so couldn’t even go in the jacuzzi, sauna or steam room, ladies changing had one shower, 2 changing cubicles and one toilet, not enough lockers and it was so cramped in there, we ended up having to shower at home. Would come back for a massage but not the spa.
My first facial. Will definitely do it again. It was lovely and even two days later I can still notice the difference. My sister says exactly the same.
Changing facilities are inadequate (too small and cramped). Only 1 shower which was filthy and smelt and the showers at the other pool were out of order. No lockers available as the few that were available could not be used (no keys, wouldn’t take coins). The whole changing area needs a major revamp.