The facilities were good although not enough seating in the spa areas. The changing facilities were poky and mouldy. The therapists and treatments were great. Overall good value
Where do I start:
The spa was way too busy for the amount of spa packages booked.
The changing rooms were dirty and no room couldn’t even get a locker
No robes as the laundry delivery hadn’t arrived
The glass doors in the aromatherapy room was grimy
The whole spa needed a deep clean
As for the repair man near the sauna made you feel a bit self conscious
Lovely massage, nice friendly therapist. Unfortunately they don't give gowns or slippers to use. The changing areas were dirty and need an update, didn't feel special. There were very few relaxing chairs round the pool area. The indoor pool was very dark. The outdoor pool was a good temperature and although the changing rooms were dirty the pool area was clean
Spa facilities good. Steak dinner was fabulous. Room was dated but clean and bed was big and comfortable. Alice in spa treatment was friendly and very skilled. Reception area staff were lovely. However £12 to park in the hotel car park is very cheeky. We managed to park in the road nearer the hotel door for free!