Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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3327 reviews
The venue was dirty, except the treatment rooms. The therapists were amazing and that is the only saving grace.
Disappointing introduction on arrival started with Unfortunately , instead of hello and welcome. this theme continued throughout our stay.
changing room disgusting level of cleanliness in covid. No facilities to dry your hands after using the toilet. toilet seat hanging off and the toilet bowl was actually mouldy.
I think I was charged too much at £90 pounds a person for what I got.
Verified review
The facilities were good although not enough seating in the spa areas. The changing facilities were poky and mouldy. The therapists and treatments were great. Overall good value
Verified review
Where do I start:
The spa was way too busy for the amount of spa packages booked.
The changing rooms were dirty and no room couldn’t even get a locker
No robes as the laundry delivery hadn’t arrived
The glass doors in the aromatherapy room was grimy
The whole spa needed a deep clean
As for the repair man near the sauna made you feel a bit self conscious
Verified review
Lovely massage, nice friendly therapist. Unfortunately they don't give gowns or slippers to use. The changing areas were dirty and need an update, didn't feel special. There were very few relaxing chairs round the pool area. The indoor pool was very dark. The outdoor pool was a good temperature and although the changing rooms were dirty the pool area was clean
Verified review
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