Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
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Written by our customers, so you know what to expect at each and every venue.
Was grest stay however we booked 2 rooms as a group and they were far from each other 🤦‍♀️
Lovely relaxing hotel, particularly liked the lounge/bar area by the pool. Friendly staff had a lovely time and the day flowed perfectly.
Whole day was perfect therapist was perfect new her stuff applied it with skill only thing I would say is lots dirty towels left lieing about all in all good spa afternoon tea maybe could be a little better but glutton and lactose afternoon tea very nice tasty
It was very disappointing. Our spa day was a present and we really didn't expect to pay for parking, robes (£10) and no slippers............we had coffee and that cost an arm and a leg. So our free day wasn't actually free. We spent the day in the garden, which wasn't our expectations. The lunch was very good but everything else was very disappointing and I must admit I think we should receive compensation for all the extras we had to pay.
Treatments were really great, we had a massage & a facial. The staff were friendly however the spa itself needed some upgrading. The overall atmosphere is poor compared to other spa days I’ve had and the jacuzzi/pool was closed for the first 3 hours so we had to use the hotel pool which was hot and had swimming lessons taking place - not what you want for a relaxing spa day! The food was mediocre, nothing to write home about but was acceptable. Probably wouldn’t visit again.