Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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3327 reviews
The venue has no disabled access to spa. There was a lift but not working. The attitude of the receptionist was close to rude. One of our party needed some feminine products was told they don't have any machines and she would have to go to local shops. Only 2 changing rooms , only 1 locked. The toilets were dirty. Also tables in lounge needed a clean. Our waiter at lunch was lovely so to our therapist. I will not be going back again. Certainly did not feel like a 4 star hotel.
Verified review
The aromatherapy room wasn’t working and the changing room is quite small but overall it was a lovely experience.
Verified review
The staff, treatment therapists and the restaurant were great, very helpful and friendly. Unfortunately we did find the downstairs spa area very small and cramped especially the ladies changing rooms. Probably due for some renovations. The pool upstairs is under a domed glass roof so area was very hot. Pool is lovely but in need of retiling in places and there are not enough sun beds around the pool. My daughter booked the spa day as a birthday present to me and was disappointed with quality.
Verified review
My facial was very relaxing and Alice took on board my skin troubles, suggesting products I could purchase that could help alleviate it. The treatment came with a discount on said products to purchase that day but unfortunately I didn't realise the time limit until it was too late. Would definitely like to return.
Verified review
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