Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3327 reviews

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Written by our customers, so you know what to expect at each and every venue.
A lovely hotel and spa with great facilities. Enjoyed my mani and pedicure; it was lovely meeting my beauty therapist Lisa.
Lovely facilities , great massage and Tasty food
Both girls were lovely & friendly. Both myself and my daughter had a very good facial & massage. Looking forward to the changes to increase the size of the treatment area, will definitely go again, thank you.
The therapist and massage was great but the spa changing room was dirty and there was a therapist cancellation at the last minute meaning my treatment got shortened in half so the experience of using the spa itself didn’t feel very relaxing as I couldn’t have my massage at the same time as my friend and it all felt a bit haphazard, as I booked through spa breaks I was told to go back to them to sort it out rather than the spa being able to do anything about it
Do not go to this spa. The changing rooms were dirty and littered. The lockers had rubbish in them and dirty. The sink had hairs all over and the toilet had black marks in the bowl, yeuk. The Swedish massage was good. My manicure was done with gloopy nail varnish, old, and didn’t last. Afternoon tea was ok. My daughter missed her manicure because our bookings were changed so many times. Spoke to the manager and she assured me I would get my money back. So disappointed and upset,