Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
3325 reviews
Both girls were lovely & friendly. Both myself and my daughter had a very good facial & massage. Looking forward to the changes to increase the size of the treatment area, will definitely go again, thank you.
Verified review
The therapist and massage was great but the spa changing room was dirty and there was a therapist cancellation at the last minute meaning my treatment got shortened in half so the experience of using the spa itself didn’t feel very relaxing as I couldn’t have my massage at the same time as my friend and it all felt a bit haphazard, as I booked through spa breaks I was told to go back to them to sort it out rather than the spa being able to do anything about it
Verified review
Do not go to this spa. The changing rooms were dirty and littered. The lockers had rubbish in them and dirty. The sink had hairs all over and the toilet had black marks in the bowl, yeuk. The Swedish massage was good. My manicure was done with gloopy nail varnish, old, and didn’t last. Afternoon tea was ok. My daughter missed her manicure because our bookings were changed so many times. Spoke to the manager and she assured me I would get my money back. So disappointed and upset,
Verified review
The venue has no disabled access to spa. There was a lift but not working. The attitude of the receptionist was close to rude. One of our party needed some feminine products was told they don't have any machines and she would have to go to local shops. Only 2 changing rooms , only 1 locked. The toilets were dirty. Also tables in lounge needed a clean. Our waiter at lunch was lovely so to our therapist. I will not be going back again. Certainly did not feel like a 4 star hotel.
Verified review
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