Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3294 reviews

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Written by our customers, so you know what to expect at each and every venue.
Massage
Annie was excellent
Place was very dirty and dark, not to mention the smell when walking past the spa pool and jacuzzi
Lovely hotel and staff just felt let down at the beginning because our booking was messed up so when we arrived we had no room . We found this stressful as we had a spa voucher and found it really hard to book . When I phoned to book I found the receptionist abrupt and rude . Eventually I was transferred to the spa and managed to book it all but clearly it still went wrong . On the day the lovely lady on receptionsoon sorted it out for us and couldn’t be more apologetic and helpful .
A family spa day that all 5 of us thought was lovely. Staff very friendly and helpful. Great relaxing massage from Jody who was such a pleasure to chat to. Thanks Jody. Our day continued with a tasty lunch in their spacious restaurant with very friendly staff. Downside was the very small cramped changing room but I understood was having a big change in the near future. Overall a great day and would definitely recommend.