Alice was great, checked on pressure and made me feel at ease.
The Elemis Indian Head Massage did not involve as much of the head as I hoped - lots of neck and face. Deep tissue massage though was exactly that and did the job!
The noise from the kitchen above - banging - was off putting during something that is meant to be relaxing.
The treatments were lovely. Grace was so friendly and professional and brilliant at recommending products after finishing my facial.
The only gripe we had was that the indoor pool was a bit too cold.