Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3325 reviews

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Written by our customers, so you know what to expect at each and every venue.
The staff was very friendly and very good at the service they provided
I felt the spa area was in need of a face lift. The reception area wasn’t manned. The aromatherapy cave was just heated seating. I was expecting sensual, uplifting smells. The pool water felt very cold and the jacuzzi water was murky. The relaxation room was good but it only had 6 beds.The changing rooms were very cramped with the lock on one of the cubicles broke and the toilet roll needed refilling and wasn’t done the whole time I was there.Massage felt firm and left me with bruises on my back
Overall the spa day was amazing! My therapist Lisa was great! And I am told the other therapist was just as good. The only thing that I feel let's it down is the changing rooms, they are out dated and very small but we didn't let that effect our day.
Was their a lift available? I found the stairs to the Spa very steep. Receptionist was very attentive. Changing rooms a bit squashed, not much room
Jodi gave an exceptional massage and facial - loved everything! Would have been nice to have a heated bed for the massage, but room was nice and cosy, so no deal breaker. Lunch was fabulous and all the spa facilities were operational. Changing area was small and compact. 2 Lockers needed for Winter to store coat and boots. Recommend for a treat!