Pool floor and all walking areas very dirty. Changing rooms messy, littered and in poor condition, mouldy and no locks on doors.
Whilst in pool area and using spa facilities, groups of workmen walking through, with dirty boots and looking into rooms to see if people in them, all whilst people using spa in their swimming wear. Very unprofessional and felt intrusive in what was meant to be a relaxing spa area.
All in all, lacks the quality of many other places I’ve been.
We were only given towels not slippers or robes. The ladies changing rooms were small, tired looking and out of the two changing cubicles only one had a workable lock. For main pool we had to go through the main lobby with just our towels on. There were only 4 ladies WC available and one was out of order. 3 breakout rooms sauna was quite small, aromatherapy room reasonable but the largest room for relaxing was cold and had 6 loungers with no cushions. Disappointing.