Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

Check availability and book online

Reviews are written by customers after their visit.

4.4
3295 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
A terrible venue. Old, dirty, damp and dingy. Full of mouldy smells and visible mould. No natural light. Lots if tiles off the walls and crumbling plaster. Equipment old and unusable. Our treatments were great but our booking was messed up so one massage was over two and a half hours later than the others and so we had to hang around in the dingy place for a lot longer than we wanted to. I really think somebody from your company needs to go and see it to believe it
An hour was probably long enough, I had no complaints but it was nothing amazing
I love that you use ELEMIS products. I use Elemis all the time. It’s a lovely atmosphere, love the fact I can also use the spa facilities although some of the rooms are looking tired could do with a spruce up.
Not best spa experience I have had staff are lovely but the whole place is very old & shabby, tiny changing room with only one toilet, generally not impressed by overall cleanliness in pool area & sauna & steam room’s & jacuzzi not working
Lisa the Therapist was really good. She also offered some advise about further treatments for my shoulder. Would recommend