Facial was excellent. Massage was ok but the room was cold, the bed was cold and the therapist didn’t ask about pressure required. Changing room is too small. Pool was cold, aromatherapy room had no aroma and hot tub was out of action.
Very loud no spa music and rooms were not sound proof so you could hear everything from the main pool room including a large pump/machine making large noises
I had Grace for both my treatments today, classic facial and the back, neck and shoulders massage. She was really friendly, making me feel very relaxed. She asked good questions to understand any areas I wanted her to fucus on, and then constantly checked that the pressure was appropriate. I left both treatments feeling very relaxed and fully pampered.