The spa was fairly easy to find & we managed to park outside the hotel, saving us the £6 fee to use the car park.
The lady at the spa reception was very pleasant & gave us the initial tour of the facilities.
In my opinion, I found several parts of the spa to be in need of updating & very cramped in areas.
The treatment room was nice & we had a relaxing back & neck massage.
The lunch that was included in our spa day was very enjoyable.
Overall, I would say the it was good value for money.
One of our appointment times changed with no prior contact with us to see if this was OK, we just received an email to inform us. We were not advised of the £6 car parking fee on booking our treatments. The area was very warm and the room the facial was in was extremely hot and dark. I know you need to set the ambience but it was to dark. My manicure, I could of done better myself it was streaky and didn't look very good once in the light. Overall it wasn't the best experience we have had