Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
3325 reviews
On arrival, one of the receptionist was very cold when speaking to, not a friendly warming approach. Knowing that you’ve got to pay in the car park £12 per day, unless you are some sort of member. People with flash cars parking in disabled spaces and the hotel doing nothing about it. apart from that, the room was clean and tidy, the breakfast and evening, meals and afternoon tea were really nice, no complaints there, and the rest of the staff in the restaurant and in the spa were really helpful
Verified review
Overall good experience! (Afternoon tea, massage and customer service).
The only negative is the main hotel doors was locked for nearly 1hr between 00.00-01.00, no answer to the reception phone line, leaving at least 8 guest out in the cold, some with weak bladders).
Verified review
It was my mother's birthday and she was given the spa experience as a birthday gift. We were treated by the amazing ladies at reception who guided us down to the spa.
Our facials were exceptional as were the facilities and the staff in the spa area.
Included in our package was a one course meal. We also had a starter. The wait staff as well as the food, were lovely.
We would definitely recommend the West Cliff Hotel. I would stay there as an overnight guest just for the experience. Thank you.
Verified review
We had a spa treatment and massage booked at the Bournemouth West Cliff Hotel, but the spa facilities were so dated and unhygienic we went home after 10 minutes. The changing rooms were cramped and the toilets, shower, floors, lockers had black mould in them. Entering the spa it was crowded and unrelaxing, with a few guests performing PDA on each other in the jacuzzi. It felt like such a horrible experience that we left without taking our lunch or massage bookings.
Verified review
Amazing experience, would highly recommend and would happily come again!
Verified review
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