Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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3325 reviews
The spa was quite small but nice. Had the basics but the aromatherapy cave didn’t have any aroma in it. There was just a tub of tiger balm ! The steam room was nice. The massage was nice and relaxing. The hot towel at the end was lovely.
Booking experience was absolutely frustrating and appalling. The phone was never answered. instructed to leave a message and would be contacted in 48 hours but never received a call back after leaving 2 messages. Finally received a response to my email.
Verified review
Spa unclean in most areas, dirty floors and surfaces. Very cramped changing rooms and all very run down. Jacuzzi pool not even warm. Treatments were okay however not asked about desired pressure and had to ask several times for more pressure and still no improvement. Taken in 10 mins late for treatment with no apologies. Very limited vegetarian options on lunch menu and service was poor. Not asked if enjoyed food and wasn’t asked if wanted to order additional drinks just asked to pay bill
Verified review
Always a lovely relaxing experience with Lisa. Had a facial that left my skin feeling great
Verified review
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