Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3325 reviews

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Written by our customers, so you know what to expect at each and every venue.
Fabulous treatment from Lisa !
We are Boundless member and this was our first stay at Westcliffe Hotel. I felt Receptionists were less attentive to us. I can't be sure whether there was any issues with race/people of colour issues were involved. The same receptionists were pretty friendly and attentive to indigenous white English guests. There were majority guests were elderly and their body languages told you that we shouldn't sharing the hotel accommodation with them. Nothing explicit but that was there.
Great customer service. Excellent therapist and welcoming spa staff.
Unfortunately the pool & hot tub were cold which was very disappointing
Served a rock of a scone with afternoon tea which I couldn't even cut, when asked for another a lump of dough uncooked and then I was told all cakes are raw inside when fresh out of the oven