Really lovely and knowledgeable therapists. I enjoyed the treatments and the lunch. Some of the facilities in the spa area are a little dated and cramped (especially the women's changing room). The shower could do with an overhaul.
The whole spa section needs renovating. The wood in the sauna is degrading. The tiles in the aromatherapy room are broken and the central unit is loose. The speakers dont work proeprly and the smell is...interesting. The pool was cold, as was the hot tub and the members have nothing but bad things to say.
Unfortunately during our stay at the hotel the sap facilities were closed due to a technical problem so we were unable to use the spa pool, hot tub, sauna and steam room. This was sadly our second stay where the spa facilities had been closed. However the spa manageress was lovely and very apologetic and our facials were amazing.