Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
3325 reviews
The place was short staffed, had several phone calls to change the timing of my booking both leading up to it and on the day.
The masseuse was friendly, young/ only just started the role.
There was no music, not sure the bed was that stable, it kept rocking each movement (wondered if it would collapse whilst on it, luckily it didn’t).
Spa facilities; Awful- a hot tub which was running but it was cold -could lead to health issues. Pool was freezing/ needed a proper clean! Wouldn’t return
Verified review
Great facilities staff really friendly pool could do with being a bit warmer was cold but apart from that great experience
Verified review
Reception was welcoming, helpful & kind. Spa was nice, although the pool was very cold. Me & my friend booked a few months in advance and the day before our treatment times got changed so we couldn't have them together which was a shame. Treatments unfortunately was a real let down. One therapist was quite rude. The other was very unprofessional. Not what you want when you spend a lot of money. My shirt also got stolen from the changing rooms which put a downer on our visit. Wouldn't return.
Verified review
My friend and I had a wonderful day at West Cliff spa. Afternoon tea was lovely , and the treatments were really relaxing. Will diffently be back again.
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