Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
3296 reviews
First of all you have to pay for parking. Robes cost £6 and you need a £1 for the locker, which I didn't have and we weren't told about! Total mix up with the treatments which meant I sat around cold for ages and had to cut a treatment short. Lisa the therapist was very good though. Hot Tub wasn't working, pool was cold, Aroma Cave had no aroma, everything needed a good clean, we couldn't get out of there quick enough. Went to have our Afternoon Tea which took 45 mins to arrive.
Swedish MassageShow all…
Verified review
I would avoid this hotel at all costs. It was very run down, not even clean. Toilets and facilities really needed a good clean and some tlc. No running water in some changing rooms, hand driers out of order with no hand towels, hot tub was out of order, doors were broken, the spa pool was FREEZING. Now for the afternoon tea. Barely edible I was told I would receive a freshly made spread. It wasn’t sandwhiches were stale and fillings were horrible. Defrosted small cheesecakes soggy and tasteless
Deep Tissue Massage
Verified review
Really lovely and knowledgeable therapists. I enjoyed the treatments and the lunch. Some of the facilities in the spa area are a little dated and cramped (especially the women's changing room). The shower could do with an overhaul.
PedicureShow all…
Verified review
The whole spa section needs renovating. The wood in the sauna is degrading. The tiles in the aromatherapy room are broken and the central unit is loose. The speakers dont work proeprly and the smell is...interesting. The pool was cold, as was the hot tub and the members have nothing but bad things to say.
Swedish Massage
Verified review
Contact
Discover
781473e3-1567-4b9a-afa5-8ee03fa6965a