Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3325 reviews

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Written by our customers, so you know what to expect at each and every venue.
A lovely day. The spa facilities were not busy so it was easy to relax and make the most of our time there. The facial treatments were amazing and the therapist very knowledgeable about the products. I was so relaxed I later fell asleep in the relaxation room while waiting for my friend! Lunch was delicious- a good choice on the menu. The changing rooms were cramped however, and showers very basic
Very pleasant hotel nicely modernised in main areas upstairs. Lunch was great. Spa had a few changing room doors and seats that were a bit scratched but generally clean and comfortable. The ladies changing rooms were a bit narrow by the lockers and could have done with more than one shower cubicle. Otherwise very relaxing and warm !
The jacuzzi was not working for the majority of our day. The changing area needs ripping out and redoing with only 1 toilet and shower and very narrow. The shower was disgusting and I couldn't bring myself to use it. We had a problem with the booking for our treatments being moved a couple of days before hand, but on arrival, Shelly was very helpful and rescheduled them to more suitable times. Lunch was fantastic.
The Spa was a massive disappointment, so tiny, one toilet and one shower. For The amount of people that was using the space it was ridiculously small. Also smelled damp and there was mould. The bedroom was clean but needs Updating. The dinner started off well, but the main was cold and the dessert was so hard couldn’t eat it. Overall a disappointing stay, especially for the price you pay.
Lovely venue, staff were attentive, genuine and helpful. Really enjoyed our experience here.