I went there when I was on holiday in London. It was hot (36C) so ofcourse there was sweat in my hair and was very looking forward to get my hair washed. Unfortunately my hair was poorly washed. Only the top, not the crown, neck, my extentions, nothing. Than off to the chair she put some leave in that made my hair sticky and almost broken. She started blowdrying but with a bad base nothing is gonne hold (PS: I’m a hairdresser myself), expensive blowdry to wash it myself 10 minutes later.