Bluewater Spa at The Connaught Hotel, Bournemouth Reviews

Bluewater Spa, The Connaught Hotel and Spa, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4438 reviews

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Written by our customers, so you know what to expect at each and every venue.
Generally a lovely day and highly recommended. All the female members of staff members were excellent from Reception, to the "Meet & Greet" Lady and the Spa Receptionist. However, my simple request to one male member of staff in the brasserie was met with a very abrupt response, leaving me feeling rather embarrassed which rather spoilt my day. I appreciate he was probably busy but politeness costs nothing.
I wanted to treat some wonderful friends who had helped me (and myself) and was keen that everything should go well. I was certainly not disappointed; we were all delighted with the experience - the care with which we were welcomed, the treatments, the facilities, the meals and drinks. THANK YOU! Hilary
Wonderful experience. Excellent customer service. Massage and facial exactly what we wanted. Would return without a doubt.
The massage was amazing
Good welcome with drink served by the fire. All staff very friendly. Enjoyed our treatment and use of pool jacuzzi sauna etc afterwards. Lunch was also very good. A really great day out. Small downside was we went to book extra treatments but they were fully booked but we'd left it til 2 days before going so our own faults. Will book them earlier next time