Overall the young lady at reception was very warm and welcoming, you can pre boon Spa treatments and pay on arrival which is nice. The room was overall very nice but we did have a dirty towel and a crisp packet behind the draw although they gave us a new towel so all good there. Shower could do with an update but overall very good. Spa treatments were amazing and honestly helped my back so much and my face. Breakfast is worth booking and staff are friendly
The actual massage itself was great, I have no complaints but I do think it needs to be made clear on the website that access to the spa facilities are not included in the price of treatment. I also think the price of spa access is extortionate for what actually would have been available.
We had a lovely experience at the Bluewater Spa.
The massage was excellent and completely relaxed me
All in all a brilliant day
The cream tea was delicious
My one criticism is that with the floors were very slippery when wet, especially when using the slippers supplied