Lovely venue and excellent massage.
Refurbished changing room but lack a toilet in them.
Afternoon tea and prosecco good but did have to wait over 20 minutes
The hotel itself was looking a bit tired and there were various renovations going on around the guests!
Treatments and lunch were excellent ( after I had complained via email about the choice of vegan puddings ). Maria - Front of House Manager- rang me and sorted out a choice of 4 for my vegan Daughter- Thank you.
Pool was very tired, especially the hot tub area. Slippery underfoot and not enough chairs.
All in all an excellent day though.
We have been having spa days for several years now at the Bluewater Spa Connaught Hotel and normally we would arrive and be shown to the lounge for a coffee and biscuits, which we look forward to as we have over an hours drive to the hotel but unfortunately we were told that as they are very busy it would be up to an hours wait for the coffees, we were offered water or orange but not the same is it. So a little disappointed about that. The rest of the day went very well and the lunch was amazing