Cold / dismissive staff and a depressing ambience. The lady booked to do my wax never turned up for my appointment so I had to wait ages for what was an incredibly painful experience. Lots of wax left behind on my skin. Looking at the other reviews this appears to be a theme. Rushed and unpleasant with poor results, I won't be returning.
Strange visit. I waited about 15 minutes for my massage to start as the therapist was dealing with builders. She wore latex gloves for the massage which was very odd. No music played or water offered. Massage only lasted about 40 minutes and builders had to be asked twice to keep their voices down.