Arrived at 12:15 as booked and had to wait upstairs for 15 minutes until I was seen. During this time, nobody came to see me or confirm that the treatment was actually happening.
Once I was seen the therapist then let me in the room and was rushing me as I was getting changed...came in and I had to tell her give me 1 minute which she clearly wasn't happy with.
I booked a hollywood wax and it's not the first time I've had one so I know all about the procedure and the pain. I booked the hot wax treatment and it was fine.
I had 2 issues...
1. The therapist didn't even blow on the wax before putting it on my skin...meaning it was very hot at times.
2. After she finished, I inspected the area and found a small patch of hair hadn't been removed. I told the therapist and she said a hollywood wax doesn't apply to that area!
I won't be returning back. Hollywood wax should be the basic. For that price and in the City, I'd be better off going elsewhere.