shellac peeled off 2 nails after 48 hours. was advertised as a manicure and pedicure not express, no cuticle work done. cut me so many times I lost count, got a legitimate infection in my toenail cuticle after. I don't think they sanitise tools properly.
It's always excellent service however I would like to be able to choose my therapist. I always seem to have a different person even when I choose someone by name.