The treatments, atmosphere and facilities were exceptional. The beauty therapists had great knowledge of the treatments and were truly professional. The only criticism of the day was during our afternoon tea - the waitress refused to take off the service charge from the bill (which I think is not legal…?).
Booked a spa day with 5 family members and had a fantastic day. Made to feel very welcome and relaxed. Staff very attentive. All round a fabulous experience. Thank you so much xx
-The treatments advertised on the website is not what is actually offered so a little bit of misleading selling there. Disappointed as I couldn't have what I'd spent time choosing.
-We went as a 2 in the same room - there was such a difference in the approach of the 2 therapists. Mine left the room at one point.
-We had to complete consultation forms by email 3 days before, this also included health questions. On the day we weren't even asked who was who and health concerns weren't addressed.
My Mum and I treated ourselves to the Delight experience and really enjoyed our Spa day at the Athenaeum Hotel. From the moment we arrived staff are warm, welcoming and hospitable. Covid protocols are in place. The hotel has a high end, relaxed, contemporary feel. The Spa area is lush and small, to accomodate groups of 2 people. We opted for the back massage and detox wrap for our treatment and our therapists Latayah & Olivia were amazing! Highly recommended!