Overall the visit was pleasant.
The spa is small with no relaxation room.
Mens changing rooms were very cramped. Only one shower which was dirty. The sink and/or toilet was leaking all over the toilet floor.
The whole experience was great, spent an hour enjoying the sauna, jacuzzi and steam room before a very relaxing massage, and probably the highlight was the facial, I've rarely felt so relaxed.
Strangely, for a 5 star the hotel the lockers in the men's changing were a bit tired and could do with fixing up.
I thought it was lovely, staff was very welcoming and the spa was so clean. It was a very relaxed and pampered time my daughter and I had. Then we had our treatments again the room was spotless and our massages was wonderful. This spa/ treatments is very very good and I can't wait to go back soon.