The facial wasn’t a deep cleansing facial, she spent less than 10 seconds extracting my skin and that was the main reason I went there. I asked the beautician to do it again and she tried to tell me I had no spots when unfortunately I have lots of blackheads, not sure how she would know when the lights were dimmed so in the end she turned the light on like I asked and re did it. She didn’t remove my makeup and as I was worried about complaining I did not find this at all relaxing.
I went in for highlights not asked about colour no consultation. She suggested a hair cut I only wanted a trim. Don’t get a hair cut hair unless you want half your hair chopped off. Paid extra for waist length hair as that’s what I walked in with. It’s barely shoulder length now. I understand the tips were damaged and needed cutting, but if a customer asks for less to be cut off. You don’t just do your own thing and tell them it will grow back. Really upset