I would give 0 stars if I could.
I had the worst experience ever. I booked their service through the app Treatwell. I wanted to have my acrylic manicure removed.
Not only did they do a poor job, they also filed chunks of my skin off, made my fingers bleed and somehow made one of my nails bleed too.
I could clearly tell that they didn’t have proper training to remove the manicure. One person made a mistake and made my nails bleed and just passed me over to another one like a football.
Do not go here to have your manicure removed.
Gave me the wrong treatment, then could not refund me the money they owed me.
Rude staff. Not at all a relaxing environment. Hostile and felt quite uncomfortable all the way through
I tend to book online, always a Sunday for 11.00am.
However the last few times I've been told not to book online because the booking doesn't filter down to the bookings for the store. I have to wait for the wax heaters to reach temperature whilst staff are still turning up for work.
The waxing was okay, I can't fault the leting doing it.