When I arrived the staff were not aware of what services had been booked.
Was supposed to have a Brazilian hot wax but was given a strip wax without being asked. Took many applications of wax and a second beautician to remove all the hair. I've never had this issue before and was left quite sore by the end of it. When getting up from the table a used wax strip which had been left on the table and got stuck to my leg and had to be cleaned off.
Overall the waxing service did not seem very professional and I would be happy to pay more to go elsewhere for this.
The eyebrow threading was fine although it seemed to hurt a little more than other places I have been to.
Rahana was very attentive and thorough with her treatment. She did take her time with it to make sure it was good so luckily I wasn’t in a rush. The salon lacked ambience, so music or anything to give it some atmosphere.
Total improvement from my last visit! Attentive and professional. I especially loved the treading and pedi as it was expertly done. Lovely shape for my nails with fab colour that is still shiny. My treading looks fab even though my eyebrows were not in the best of shape usually I now love them.
The therapist cut two of my fingers skin during the mani and they bled hence my less than glowing review as more care was obviously needed although I acknowledge the apology.