Treatwell: Beauty Salon Booking & Appointment App
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Get in touch


How can we help? If you have a query, you may find the answer you’re looking for in our FAQs.

If you can't find your answer there, contact our customer experience team:

  • Write to us -
  • Call us 8am-8pm Monday to Friday, 9am-6pm Saturdays and
    10am-6pm on Sundays and Bank Holidays on 0330 100 3515

Please find below our adjusted festive opening hours:
December 23rd 10am-4pm
December 24th 10am-4pm
December 25th Closed
December 26th Closed
December 27th 8am 5pm
December 28th 8am-5pm
December 29th 9am-5pm
December 30th 10am-4pm
December 31st 10-4pm
January 1st Closed


If you have a complaint about a service you have purchased via our website and you are unable to resolve this dispute by contacting our customer care team or the partner directly, you may submit a claim via the EU's Online Dispute Resolution (ODR) platform managed by the European Commission available here: Please note that this system is only available for complaints about online purchases.


If you own or run a salon or spa and you’d like to become a Treatwell Partner, we’d love to hear from you. Fill in this form and a member of our team will get in touch.

If you're already onboard and need to get in touch, write to us on or give us a call on 0330 100 3515.


Want to join the team? Check out our jobs page – we’re always looking for talented people to come on board.


We’re always looking for exciting new collaborations – if you’re an advertiser and you’d like to work with us, we’d be keen to find out more. Contact us at to talk things through.


If you are a journalist who wants to tell the world about the wonders Treatwell, please email


If you would like to tell us about an alleged infringement of your intellectual property right(s) on this website, please contact us at: