4.0
Venue rating
Based on 46 reviews
| 5 stars |
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24 |
| 4 stars |
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15 |
| 3 stars |
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3 |
| 2 stars |
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1 |
| 1 star |
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3 |
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Ambience
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Cleanliness
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Spa Facilities
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Staff
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Value
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Body
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Body Exfoliation Treatments
(1)
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Floatation
(21)
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Hydrotherapy
(13)
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Rasul and Mud Treatments
(11)
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Steam and Sauna Therapy
(17)
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Face
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Facials
(1)
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Fitness
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Swimming
(15)
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Massage
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Aromatherapy Massage
(1)
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Swedish Massage
(1)
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Therapeutic Massage
(3)
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Verified review
Visited February 2014
Jean
Posted 2 years ago
Brilliant, very relaxing massage. Slightly cool in room though which I have noticed before at this venue. Otherwise excellent venue and staff were great. Booking through Wahanda straightforward.
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Visited February 2014
Anonymous
Posted 2 years ago
The flotation experience was quite basic, but very relaxing. The package was an excellent rate for the treatment, lunch, robe and use of facilities at £100 for 2 people; as use of the facilities alone is normally £65 per person and robe rental is £10 per person (without any treatments or refreshments). The pool side has a good number of loungers, hammocks and day beds for relaxation. The pre and post-treatment relaxation room was another bonus. Overall a lovely day.
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Visited February 2013
Pollyanna2020
Posted 3 years ago
Perfect all round 5***** Highly reccomended. Staff welcoming and very helpful, service superb, food lovely, couldn't fault it. Will definitely go again............... Very easy to find too, convenient location. Pool very relaxing!
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Visited August 2012
KateStass
Posted 4 years ago
We've been too Wildmore before and thoroughly enjoyed ourselves, so was delighted to see that we could book a day there through Wahanda. As before, the day did not disappoint. It was excellent value for money and we were really relaxed. I thoroughly recommend this venue to everyone!
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We have been going to wildmore spa for a few years now but NEVER AGAIN.
Today was booked late december for my wifes birthday. We arrived and were asked to wait in the restaurant area. We ordered and ate breakfast before being told they could not find our booking. They spent so much time trying to find when the phone conversation took place it was a joke. Eventually came back to tell us there was nothing we could do and as my wife is 5 months pregnant it was a bit pointless staying just to have a swim we got a refund and left. Also cancelled a meal we had booked at the arden hotel for tonight in stratford.
Spoke later on to Kim Craven as the manager Anthony Bird “was in a meeting”, but she to be honest was not that bothered and went through the motions of apologising.
If you do book i suggest phoning back the day before to make sure they have you down.
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This was a great Spa day! Fantastic Value for Money. Both my husband and I left the Spa 100% relaxed. The Staff were very friendly and helpful and the 2 course lunch was very nice. I would most definately return.
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We were voucher holders and were looking forward to a relaxing spa day here. On arrival it became clear that this is nothing more than a upmarket leisure centre. The pool area was nice buut was overcrowded and I couldnt beleive when an aqua aerobics class took place and fast, loud music blasted throghout the facilities. It was very noisey and you could not get away from it even in the steam room/sauna. The members of the gym were less than freindly;one man even asked my partner where he was from and then took the 'p' out of his birmingham accent, claiming that we were taking over the place! I couldn't believe his rudeness! I would not recommend this as a spa day out.
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Voucher holders were herded like cattle and squashed in a small corner of the large restaurant. Food portions were incredibly small and when I asked for my accompanying vegetables to go with my portion of salmon i was told there were none as it was a 'light lunch' but that I could have ordered some at additional cost had they had notice!
For an hour of my visit I had to endure the shouts of a fitness instructor and her terribly loud music as she led a fitness class in the pool. Nowhere could her shouts be escaped! - not even in the steam room. The said instructor also shouted at poor voucher holders who had inadvertently wandered into the pool prior to the class as she told them the class was for members only.
When I complained I was told that the needs of members must come first!
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Visited with my teenage daughter on third visit..Pool area nice need to ensure heaters in hammock area are all working.Spa area very nice love the steam room.Lunch enjoyable 2 courses more than enough.A couple of little moans staff not always consistent with information always been on a dea,l which has included a complimentry drink which has not always been offered.Towels get damp and you are not told if you are able to change them during the day and no self service is available.Big positives are the rasuil treatment for couples nice for a valentine,birthday treat and newspapers available in food area.
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Visited March 2011
Berger
Posted 5 years ago
Loved the pool, sauna, steam rooms and calidarium. Some of the best I've been too. And the hammocks!
Thought 'floatation' would be in a tank, not on a water bed, but apart from that, couldn't fault it. Very nice.
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Visited January 2011
fionab58
Posted 5 years ago
The simply float treatment was amazing. The feeling of total relaxation was incredible. The facilities were great and I totally enjoyed my day. I would definitely make it a regular treat.
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Visited December 2010
Roopster
Posted 5 years ago
The venue itself cannot be faulted, it is clean, modern and staff are very helpful. Lunch was also very good considering it was a healthy option - it was scrumpcious! This facility is part of a membership gym therefore it can get a bit noisy when there are classes going on like the aqua aerobics class for instance.
The Razul treatment was a slight surprise. The website does not divulge too much but this is a self help treatment. As a couple we were lead to a Turkish themed room and given four helpings of different colour muds for different parts of the body. The process I had imagined done through a therapist with a mud brush while we relaxed on a heated surface (may be I ought to have researched it more). The mud is applied mutually and the room soon gets very humid with steam. Eventually we had the mud trickling down in a triad of tribalistic colouration head to toe for a duration of 25 mins followed by a tepid shower (not gentle mist like the website suggested). We proceeded to finish by using an adjacent shower in the room which could best be described as an encounter with a firehose (pressure is immense - watch the face!).
Verdict, have this treatment first thing and then focus the rest of the day pore cleasing in the steam/sauna and pools. Having it as we did towards the end meant I left feeling a bit grubby (not that I was - the shower ensured that!).
This was a birthday treat and I really enjoyed it tremendously.
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Visited September 2010
stirling
Posted 6 years ago
The facilities at wildmoor are first class, the food was good and staff are very friendly.The lime and ginger scrub left my skin feeling so soft and smelted gorgeous. I would defiantly recommend wildmoor!
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Visited August 2010
claire-0934
Posted 6 years ago
I took my friend along for a treat for a Rasul mud treatment.
The spa was immaculate and finished to a really high standard.. The staff were all really friendly. Just being at the spa made you feel really special and I would definitely go again. We ate lunch there, there was a good selection and it came out quickly.
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loved wildmoor ! lovely friendly staff , excellent facilities, gorgeous food !! def reccommend a day here ! well done wildmoor !
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Visited August 2010
SaraC
Posted 6 years ago
We had a fantastic day at Wildmoor - will certainly be booking for another spa day there. The facilities were excellent and the massage and Rasul mud treatment were just fabulous. The food at lunch was delicious and as a treat we couldn't have had better.
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Visited August 2010
sxm718
Posted 6 years ago
Treated friend for her birthday. Had the rasul mud treatment which was absolutely devine. Would recoomend this and the venue to anyone who is looking for a nice relaxing break!
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The day was lovely & relaxing, just what my friend & I needed! Facilities are limited but what there is, is excellent. Staff were welcoming & friendly, giving ample information & didn't rush us with the inevitable form filling on arrival!
We found it quite noisy in the pool area when the hydro pool was active, however soon managed to block this out - & there is a quiet area to go to. The sauna, steam room & caldarium ( dry warm room) were fabulous. Our only criticism was a couple of people talking loudly & turning newspaper pages noisily in the warm room, taking the edge off our relaxation - there was a notice asking for quiet in there. We loved the tropical showers & even braved the iced water bucket..... brrrrrr!!
Lunch was good, nice & healthy, cooked & presently well - thanks to the chef. We liked that the word "SPA" was written in dressing around the edge of the plates..... a nice touch :)
Our Rasul Mud treatment was interesting, neither of us had done this before. We didn't realise we put the mud on ourselves (that was a surprise!). Once a therapist had explained the procedure & left us we set to, applying different muds to different parts of the body..... messy fun!! We found the consistency of the mud a bit strange, it didn't spread very well - until the steam kicked in, softened it & then we were slapping it on all over! After a while the mud was rinsed off with tropical showers, then we cleansed with salt scrub.
All in all a fabulous & fun experience, all in an enclosed, private cubicle with showers for after the treatment. Our skin was incredibly soft afterwards & we felt very relaxed. Go either with a partner for this treatment, or a very good friend!
I would definitely use Wildmoor again & recommend it to others.
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Visited July 2010
PaulineG
Posted 6 years ago
We both had a lovely time. The pool Hydro was the best ever been in. Steam rooms were luxurious and the staff were very helpful. We did think the quiet room was delightful until a couple of noisy trolleys took us by surprise as staff pushed them past, but this just made us all laugh, and strangers started to talk to us. I am already recommending the day to people.
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