Westfield Shepherd Bush Shopping Center

Westfield South Mall, Unit 1142A Ground Floor, Ariel Way, White City, London, W12 7GG

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Written by our customers, so you know what to expect at each and every venue.
Really great experience at a convenient location. They spent a lot more time on me and did a better job than I expected.
Massage was good and staff very friendly. The room was very small and it felt a little bit awkward as the shopping centre was right outside so you can hear everyone, not so relaxing.
The place is hard to find, on the 1st floor on the fight as you head toward . No style to the tiny place, but clean enough and the technician was excellent.
The lady was good at asking me where the pain is exactly, she also had a diagram to make sure she understood what i meant. She checked me over thoroughly to pinpoint the pain. After about 15 mins she came to the room to ask if i felt too hot. (From the accupunture)
I really don't know what to say. The facial started off with one male applying something on my face and then after 15 minutes in a dark room which wasn't pleasant at all (i could hear the customers and the noise from Westfield) a massage therapist came in to perform the massage element of the facial. He was pleasant and friendly but i felt like he lacked the rhythm in his technique it was very robotic. There wasn't that much slide/slip on my face which normally is achieved by applying facial oils... So yeah the only thing i can say for sure is that the massage went on for as long as it should have. But in terms of products used and ambience a big NO NO.
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Westfield Shepherd Bush Shopping Center
Westfield South Mall
Unit 1142A Ground Floor, Ariel Way
White City
W12 7GG

Herbal Inn Westfield is part of the nationally prestigious chain of Herbal Inn Traditional Chinese Medicine centres, located in Westfield Shopping Centre in Shepherd's Bush, West London. Established in 1989, they are proud to be one of the earliest and most prominent Traditional Chinese Medicine centres who provide acupuncture, reflexology, cupping and other therapies.

They specialise in a range of practices which have their origins in China. For over 3000 years it has served as the mainstream medical system in China, however, in the Western World is still considered as alternative medicine.

Herbal Inn aims to restore each individual client’s natural harmonic state of mind, body and soul by the understanding of qi. As with any beneficial treatment, they recommend long-term care and multiple sessions. Just like healthy eating and exercise, treatments are more effective when undertaken for an extended period of time.

The Westfield branch is located on the ground floor next to the North Face store and opposite Carphone Warehouse. The Shopping Centre itself is easily accessed via a multitude of train stations including Shepherd's Bush, Shepherd's Bush Market and Wood Lane. There is also a paid car park open 7 days a week from 6am until 3am.