I’ve been having treatments here a while now and have always found Caroline and her team to be lovely, professional, expert and welcoming. Everything is explained well before treatment and for after care.
Top quality products used too. A very satisfied customer that can recommend highly.
I was booked in on the day of my Christmas party for nails, brows and lashes but when I arrived I was advised the Charlotte wasn't there. I was disappointed and inconvenienced by this and thought it was unprofessional to simply not be there for an appointment with a client without trying to contact them. I also emailed the salon giving ample opportunity for Charlotte to communicate with me but I've waited several weeks now and have heard nothing, leaving me with no choice but to go elsewhere.