I was given a wad of forms on a clipboard and I only had to fill in the top one .... very unprofessional
The girl who gave me the massage was very young and inexperienced. She kept the bright lights on at first and I asked her to turn them low ... the music was too loud and not very soothing .... At one point the Manager came in to look at a skin condition I had and was very unfriendly. So overall not a good experience!